We were interviewed for a newsletter of City of Chicago Community Land Trust. Here is the excerpt from the article:
Homeowners also tend to think of cleaning their homes in the spring,
at least cleaning them in deeper and broader ways than they have in a
Customers of the home cleaning service Maid 1 often ask to have their
patios and porches cleaned, since they will be using those areas of
the home for the first time in several months, says Marek Slomczynski,
who co-owns the service with his wife, Sylvia. “Winter is over, and
all of the sudden people want to spend more time on the patio,” he
says. “We will clean the outside furniture.”
Although there’s no specific reason to do so during the spring,
homeowners often ask the Chicago-based service to have appliances like
ovens and refrigerators cleaned, which Slomczynski says probably only
need to be deep-cleaned once per year. But other “deep cleaning” items
like blinds and baseboards probably should be done more often because
otherwise the buildup of crud gets harder to remove, he says.
Maid 1 customers rarely ask for a “spring cleaning,” per se,
Slomczynski says. “Most people that talk about spring cleaning are
people who don’t have a service,” he says. “They don’t do it
regularly, so they want to get caught up.”
The blog on Maid 1’s website offers a basic checklist of spring
cleaning that includes removing spider webs, wiping appliances and
ceiling fans, cleaning woodwork and windows, and clearing out and
cleaning smaller spaces like kitchen drawers and bathroom medicine
cabinets. The full list is at HTTP://WWW.MAID1.COM/CLEANING-BLOG/
Check out the CCLT Newsletter here.
This is our most recent Spring Cleaning Checklist.
your questions answered.
How do I know I can trust you?
We have been around since 1982 cleaning homes in Chicago and North Shore area. We have references that we can provide upon request. We are insured and bonded. You can also check our reviews here and here.
We are not in the business to make money and run. We want to be your long term choice for reliable and professional house cleaning. We guarantee our work.
How much will I pay?
We charge by hour. We have 1 hour minimum based on a 3 person team (another words 3 labor hours). You can see our current specials here. Three labor hours is usually enough to clean a one bedroom, one bathroom apartment.
For a two bathroom home you might need 4 hours, and 6 hour is good for three bathroom home. If you need more time you can buy additional time in 15 minutes increments, at your discretion.
Keep in mind that if your house has not been cleaned professionally recently it probably will take longer that first time. With Maid1 you can put a limit on how much you pay, as long as you understand that we will do our best in the time that you purchased and that it might not be perfect. We can talk about those choices when you call.
How do I get started with Maid1?
The best way is for you to call me at 847 238 2485 or email me your phone number and I will call you. If I’m not picking up please leave a message and I will call you right back. To set up a cleaning it should take just a few minutes, and we can then schedule a day that works for you and for us. I will also be able to give you an idea of how much it will cost right then.
Do you come to … ?
Here is our service area map.
How long will the cleaning take?
We have a team cleaning approach so we are in and out quickly, anywhere from 1 hour for a small apartment to 2 or 3 hours for a bigger house.
How do I pay you?
At this point we accept cash, checks and electronic payments like Chase QuickPay and Zelle. We do not accept credit cards, which allows us to save some money and pass the savings to you. Payment is expected at the end of the cleaning.
When can you come?
We work from Monday thru Friday. When we set up appointments we start by asking what would work for you, and then try to find something that also works with our schedule. We need to know what days work for you, but also what range of hours works for each of those days. The more flexible you are the easier it is to set up an appointment.
What about cleaning supplies?
We can use our supplies or yours. There is a surcharge to use our chemicals, rags, and vacuum cleaner, but it’s free on the first cleaning. After that you can decide what to do.
We ask you what you prefer to use in your house, and we can make suggestions if you’d like. We use gentle chemicals, that are safe for humans and the environment, but we know how to use them to make your house sparkling clean.
Do I need to be home when you clean?
On the first visit it’s best if you can be at home at least part of the time. It makes sense for you to be there when we start so we can gather some information, and at the end so you can check that everything is looking good.
After that it’s up to you if you want to be at home. If you decide that you are comfortable leaving us in your home it’s fine, but then we have to figure out how we get in. You can consider leaving a key in a lockbox or giving us garage code. We can talk about it at any time.
Do I have choices when it comes to cleaning my home?
Of course. Don’t need basement done – no problem. Need to change sheets – just leave clean ones on the bed. Need to reschedule or skip cleaning – just text me a few days before – no charge, no problem. Want to use your vacuum cleaner or chemicals – we figure it out during our first appointment. We are very flexible and we customize our cleaning to your needs.
Do you come out to give me an estimate?
We do estimates by phone. When we first talk I will give you an idea of how much the cleaning will cost, but you can also put a limit on how much you will pay and say for example: I want to try you for 3 or 4 hours. This way there are no risks and no surprises. This process saves both you and us time, and let’s us keep our prices low.
It’s all fine and great but what is that lake and dead grass doing on your logo?
I’m not sure if that works, but the lake was supposed to convey feeling of peace of mind that you will have when you hire us for your house cleaning needs. And the grass – you know – organic?
If you use Maid1.com for your house cleaning tipping is neither expected nor required. With us it’s simple and straightforward: you pay the quoted price – no hidden fees, no surprises. It doesn’t matter if it’s one time or regularly scheduled cleaning, the same rule applies. We do have a once a year voluntary contribution to a Xmas fund, but that’s another story.
If you feel you want to show appreciation for our hard work you can do it in a variety of ways. Simple thank you, a nice note or a compliment on a job well done will make our day. On hot days some customers might offer our women bottled water or a choice of soda, and we appreciate it. You can also write a nice review for our business here. It’s always great to hear that we have made somebody’s life easier!
Some customers still insist on giving our maids tips, and that’s fine. Maybe their work was exceptionally great, or they had to work harder than usual. Maybe your A/C broke down and we had to sweat a bit more. Those situations are unique and that would be an exception.
The way to write a review changes often, but as of August 2015 this is what works. You need any type of Google Account for example Gmail, You Tube, Voice or a Google + account. On a smart phone it helps if you have Google Maps installed.
– On a desktop do a search for Maid1. Then look for a Write a Review button. You have to log in with your Google Account.
– On a mobile device it’s probably best done with Google Maps app. Again look for Maid1 and then it will take you to our page, where you can rate us.
You know you are in a right place if you see a place where you can give star rating.
I found this useful 3 minute video on You Tube:
Hi there. In this blog you will find house cleaning related posts that I think might be interesting. I will also post answers to some of my customer’s questions that are most often asked. My name is Marek and I am the owner of Maid1.com. I have been in a house cleaning business for more than three decades in the Chicago’s North Shore Area.
Many things changed in those 30+ years. When we started in the 1980’s it was the time before cell phones, internet, but also before bagless vacuum cleaners, widespread use of marble and granite in homes, and before environmentally responsible cleaning techniques. Even after all those years we still have to learn and adjust to changing times. Let’s see what we can learn together.